Player support

Support for Brain Click

Use this page for official app support details, contact instructions, common troubleshooting steps, and the Privacy Policy link required for the production Android and iOS releases.

How to contact support

Email amraachin@yahoo.com and include your device model, operating system version, app version if available, and a short description of the issue. Screenshots or a screen recording are helpful when the problem is visual or hard to reproduce.

Original Design & Assets

BrainClick's visual identity, app icon, logo, screenshots, gameplay UI, and promotional materials were created specifically for BrainClick.

Some early visual concepts were developed through an AI-assisted design workflow using our own prompts, creative direction, selection, and editing. The final design assets were manually selected, refined, and implemented specifically for BrainClick.

BrainClick does not use third-party copyrighted logos, screenshots, icons, brand assets, or artwork from another app, developer, company, or product.

Common issues / FAQ

The app will not open or freezes.

Restart the app, confirm that your operating system is updated, check available storage, and install the latest version from Google Play or the App Store when an update is available.

Rewarded ads are not available.

Rewarded ads depend on internet connection, region, ad availability, and device settings. Try again later after confirming that the device is online.

Sound, music, or vibration does not work.

Check the in-app settings first, then confirm device volume, silent mode, Do Not Disturb, and system vibration settings.

My high score or progress disappeared.

Brain Click stores gameplay progress locally on the device. Clearing app data, uninstalling the app, or switching devices may remove local progress.

How do I report a bug?

Send the support email a clear description of what happened, the steps that caused it, and whether the issue happens every time or only sometimes.

Privacy Policy link

The official Privacy Policy is available at https://brainclick.mn/privacy.html. It explains local game data, advertising, third-party services, and support contact details.